5

Superb service. they definitely go the extra mile!

Devin, you are great. Thanks for your positive attitude and for taking the time to post a rating for us! We love your funky-van!

- Pauline's Automotive
5

Thanks for taking the time to post a rating for us Katie. I hope that Texas is treating you well and that your car is still in tip-top shape!

- Pauline's Automotive
5

Thanks for taking the time to post a rating for us, Susannah!

- Pauline's Automotive
5

Thanks for your business, Tarsila. We hope that your AC is still blowing nice and cold!

- Pauline's Automotive
5

Fantastic customer and mechanical service! Tremendous follow through that positively reinforces return visits for routine maintenance and other repairs.

Your Chevy is our lil' twin! Thanks for trusting us, Edward!

- Pauline's Automotive
5

I enjoy the personal treatment I receive every time I go into Pauline‘s. They treat me like family and give me the best deals. They are honest, straightforward, and willing to go the extra mile. I have recommended Pauline’s several times already and will continue to recommend the shop. They truly do care about my safety but also listen to my concerns to offer straightforward recommendations without persuading me into additional repair work. Check them out: a small town auto repair shop you can trust!

We love you and your pup, Karen! Thanks for the feedback and loyalty.

- Pauline's Automotive
5

Pauline's is owned by Kate, the owner of K-Tech Automotive in downtown Sebastopol. A great group of professionals, a clean shop, this team really knows what they are doing.

5

Pauline's is owned by Kate, the owner of K-Tech Automotive in downtown Sebastopol. A great group of professionals, a clean shop, this team really knows what they are doing.

1

They charge top dollar and lie about how long it takes them to perform the labor. If you're wondering, definitely find a different mechanic.

I'm sorry to hear of this perception. I have tried to pull your name up in our customer records and do not see any history listed, or vehicle specifics that could help me reach out to you and address your concerns. When did we service your vehicle Charlie? Was it possibly listed under another name? Feel free to reach out and let me know what we can do to make this right. [email protected]

- Pauline's Automotive
5

Five stars and I haven't even had any work done yet. . . . . I did, however, drive around to every smog check station in Sebastopol, and Pauline's was the only place that told me why they couldn't smog my vanagon, AND also what to expect, and what I might have to do or want to be prepared for as I try to get it smogged. That kind of proactive customer service makes me a believer, and if Wolfie does end up needing work, I know where I'm bringing him. Thanks Jennifer! You totally earned Pauline's a new customer.

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