Pauline's is a very female-friendly shop, I like dealing with Monica and she's always very cool and helpful. I had a recurring problem with my car's engine smoking slightly, and Pauline's team was very helpful in diagnosing and repairing the problem, and replacing the valve covers on an older Subaru. Today I went back because the engine was slightly smoking again, but it's just a little oil leak. Monica checked the air filters, topped off the coolant and oil at no charge. Excellent service as always!