Sebastopol Auto Repair

While in the reception area for D-1 Smog Check where I was getting my car smogged for my annual tag renewal (D-1 is a business co-located within Pauline's Automotive) I saw a sign on the wall for Prius catalytic converter security installations (to keep thieves from stealing the catalytic converters). I spoke with a very friendly and very helpful woman named Teresa at Pauline's counter and she answered all my questions and said they could get the job done as soon as she ordered and received the part. I gave her the green light to order the part and she got me on the calendar within three business days. She kept me updated by phone every step of the way and was very amenable to letting me drop my car off at 8:00 a.m. (their opening time) and then keeping the car until 4:30 p.m. (their closing time) so that I could work from home while they worked on my car. When I went to pick up my car, they had washed the outside and vacuumed the inside as a courtesy. I was so impressed with this shop and with Teresa. My whole experience could not have been more positive. I highly recommend Pauline's based upon my experience. Kudos to Teresa for providing such a friendly face to this business!

Stopped in for a smog, got a Gatorade and a Danish while I waited outside. Good service

We decided to try Pauline's since they as are an independent local business. We ended up extremely happy with service on our Jeep. They diagnosed the problem and were able to do the repair with knowledge and real mechanic skill cutting the previous estimate from a larger retailer almost in half plus they smile. Service: General repairs & maintenance

Honest people on getting service on your vehicle they are not out to gauge you unlike dealerships.

Always very professional. Definitely go out of their way to take care of you. Been going here about 6 years or so. Good people good business. Services: Brakes, Auto engine diagnostic, General repairs & maintenance, Oil change, Air & cabin filter replacement, Transmission, Auto engine tuning, Electrical, Engine repair, Exhaust

GREAT PEOPLE AND WONDERFUL EXPERIENCE GO SEE MONICA AT PAULINES AUTOMOTIVE!!!

They did a great job in my car and they vacuuming and washes for free. Nice job! Thanks Paulines Service: Carburetor cleaning

Did a great job fixing my truck. Would recommend others to this business.

Suuuper friendly, and accommodating! They have Honda certified tech’s that REALLY know their stuff. Highly recommend =] Services: General repairs & maintenance, Brake service & repair, Oil change