Sebastopol Auto Repair

The service was great, very quick oil change and service on my truck, Jessica the service manager called me and told me everything that was going on and why those things were going on. She had ordered an air filter the night before so I didn't have to wait an extra day for it. Overall great experience and a relative cheap cost for the labor! And my truck came out clean and dust free, a free wash was a nice touch to the service. I do recommend to all automobile owners.

Really enjoyed my last trip to Pauline's Automotive. I was impressed with the quality of the auto repair and appreciated all the special touches (thank you Jessica) that indicate that this auto repair shop is striving for excellent customer service. In addition, the repair cost was within the estimated budget presented to me (always important). Today, I received a follow-up call to see if everything was OK with my car and was offered and opportunity to provide feedback on my Pauline's Automotive experience. As a new customer, I feel valued and appreciated. I would also like to add that the reception/office and the auto repair area is very clean and tidy.

This is a great shop with knowledgeable technicians and friendly service advisors. Honest repair and reasonable prices.

Kevin, the owner and Brian, his service writer are unbelievably polite and really know their way around a car. They are honest and very reasonably priced. give them a call and you will be pleasantly surprised by the great service.