1

New owners? Charged $750 for a Ranger alternator replacement! $300 Or less at the dealership. Also, after a previous repair replacing a thermostat gasket, we discovered missing parts, broken clips and damaged or missing tape on the electrical. They didn't charge the air conditioning system when we had a $200 service done on another vehicle prior to that! We gave them another chance and now the are trying to charge more than 2xs the listed book repair cost. We are very disappointed and will not be going back there. Consumers beware! Update on the broken clips etc. Apparently Paulines only fixed what we could see! They told us we had a leak from the thermostat gasket on the Ranger. They charged us $400 to replace the thermostat housing gasket. We ended up taking it to the dealer when the silicon they put on the gasket came out and the truck had to be towed after loosing all of the coolant on the freeway . We had a cracked thermostat housing? Huh? Also Ford asked me who did the last repair? And do we want to replace the $53 in clips, missing vacuum hose etc from whoever worked on it last. Ford saved the broken parts for us so we could show the mechanic at Paulines. Happy to report there have been no issues since the dealer made things right.

5

5

Love Pauline's. Staff is very friendly, knowledgeable, and they strive for customer satisfaction. Free loaner cars too!

5

I won't ever take my cars anywhere else again! Everyone is so friendly and knowledgeable and I never feel like I'm being taken advantage of. I'm so happy that I've found Pauline's Automotive! Thank you!!!!

5

I have had such good work done at Pauline's. Their prices are competetive, but their customer service is outstanding. Recently they did work for free they really were not obliged to. I recommend them without reservation!

5

Amazing folks! They really take good care of you and your vehicle. I took my car in for an oil change and they found a bigger issue (thank goodness). They totally set me up with a loaner while waiting for the part. It was a lifesaver!

5

5

5

Driving through the area and my car was running a bit funny they took care of me right away. Great customer service everyone was nice. I wish my town had a place like this!

5

Our family has used Paulines exclusively to repair four used cars. They have always given us excellent service, and a loaner car when available. The women are SUPER friendly and helpful. If you are a young person, or a woman, you will never be overcharged or taken advantage of. If you are comparison shopping, this should be your first stop!

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